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CBI

At CBI, Recovery Is Possible

Maintaining the Dignity of Human Life Since 1982

About CBI

Community Bridges, Inc. (CBI) uses a holistic—or integrated—approach to addiction treatment and behavioral health concerns. We take each person’s unique traits and issues into account to design a treatment plan. Using a combination of education, therapy, housing, medications, peer support, inspiration, hope, and other supportive services, our solutions are never one-size-fits-all. People are unique, and their treatment plan should be too.

CBI’s passionate and dedicated team of medical and behavioral health professionals share a common philosophy to attend to the needs of our communities. With a mission of maintaining the dignity of human life, we can’t help but be agents of positive change in our communities.

Many of our employees are peers and they have been in your shoes. Peers are the heart of CBI, and they know exactly what it takes to help you discover the road to recovery. They provide daily assistance, hope, education, and support to people through treatment. Most importantly, peers give our patients the individual care they need at the time they need it.

Our Mission

To Maintain the Dignity of Human Life

Our Purpose

To be an Agent of Positive Change in Our Communities

Our Values

Service, Humility, Empowerment

Executive Leadership

John Hogeboom

John Hogeboom

President/CEO

Full Bio
Scott Hatlen

Scott Hatlen

Chief Operating Officer

Full Bio
Dr. Vicki Phillips

Dr. Vicki Phillips

Chief Clinical and Development Officer

Full Bio
Rechel Fatunde

Rechel Fatunde

Chief of Staff

Full Bio
Susan Russo

Susan Russo

Chief Standards and Compliance Officer

Full Bio
Dr. Annette Lusko

Dr. Annette Lusko

Chief Medical Officer

Full Bio
Ramon Dominguez

Ramon Dominguez

Chief Financial Officer

Full Bio
Brenda Benage

Brenda Benage

Chief Business Officer

Full Bio
Emily Koch

Emily Koch

Chief Nursing Officer

Full Bio
Jamie Pothast

Jamie Pothast

VP of Crisis Services

Full Bio
Abigail Harnden

Abigail Harnden

Chief Human Resources Officer

Full Bio
Dana Neves

Dana Neves

Chief Information Officer

Full Bio

Board Members

Chris Glover

President
Former Councilman, City of Mesa

 

Jeff Case

Vice President
Retired Chief, Avondale Fire/Medical Department

 

Kerry Ramella

Secretary
BHAP Manager, United Phoenix Fire Fighters

 

Michel Sucher

Treasurer
Director, Addiction Fellowship Program

 

Mary Cameli

Immediate Past President
Chief, Mesa Fire/Medical Department

 

David Shumway

Board Member
Psychotherapist, Mesa Counseling Center

 

John Meza

Board Member
Retired Chief of Police, Mesa Police Department

 

Kathleen Kelly

Board Member
Retired, City of Mesa

 
 

Michael Thompson

Board Member
Chief of Police, ASU Police Department

 

Ken Cost

Board Member
Chief of Police, Mesa Police Department

 

John Hogeboom

John Hogeboom

John Hogeboom, MBA, has been with Community Bridges, Inc. (CBI) since 1994, ascending to the role of President and CEO in 2019. Over his three-decade tenure, John served as CBI’s Deputy CEO for two years and as Chief Operating Officer for 11 years. Presently, John oversees CBI’s workforce of over 1,700 employees, who provide integrated behavioral healthcare services across Arizona, as well as in Oklahoma and Washington, D.C.

A leader committed to fostering the personal growth of team members and upholding the dignity of human life, John brings extensive experience in various business domains, including clinical operations, quality management, peer support, and medical practice. Under John’s leadership, CBI has significantly expanded its reach, with its 31 programs in Arizona alone delivering over 200,000 instances of care annually. John holds a Master’s degree in Business Administration from the University of Phoenix and a Bachelor’s degree in Science Administration of Justice from Arizona State University.

Scott Hatlen

Scott Hatlen

Scott Hatlen joined CBI in 2007 and has steadily progressed within the organization, assuming his current role as Chief Operating Officer in 2018. Scott collaborates with the leadership teams to align the agency’s operations with CBI’s strategic plan and mission. Currently, Scott provides oversight to CBI’s Crisis and Inpatient programs, SMI programs, Patient-Centered Medical Homes, Human Resource and Training, Central Scheduling, Procurement and Facilities Departments.

Scott played a pivotal role in developing the Access Point and Transition Point models in Maricopa and Pima Counties, which offer 24/7 evaluation services and serve as police drop-off and short-term crisis residential/hospital step-down units. These models were later adapted into what is now CBI’s Community Psychiatric Emergency Center (CPEC) in Phoenix’s East Valley, providing crisis stabilization, inpatient, and Title 36 services.  Scott holds a Master’s degree in Business Administration from the University of Phoenix, as well as a Bachelor’s degree in Psychology from Arizona State University.

Dr. Vicki Phillips

Dr. Vicki Phillips

Vicki L. Phillips, DSW, LMSW, began her CBI as a frontline worker and has evolved into a key leader in the organization. Dr. Phillips leads a collection of rural crisis solutions and peer-response models. She is highly experienced working with diverse community stakeholders to build cohesive partnerships designed to meet the unique needs of each community. She is responsible for the oversight of clinical best practices, large grants, and resource development, housing, shelter, and street outreach programs. She serves as the Board Co-Chair for the Continuum of Care, where she draws upon her lived experience in homelessness to impact change.

Dr. Phillips has more than a decade of experience with CBI leading the development, implementation and oversight of crisis service projects. She also served as the Executive Director of Behavioral Health for United Healthcare/Optum (Arizona) and is well versed in regulatory and funding opportunities, as well as working with managed care systems to develop sustainable and outcome-driven initiatives.

Rechel Fatunde

Rechel Fatunde

Rechel Fatunde, MS, LSSBB, has worked with Community Bridges, Inc. since 2020 and oversees the Project Management and Marketing & Communications Departments. She also leads the organization’s strategic planning efforts.

Prior to joining Community Bridges, Rechel worked with various hospital systems and nonprofits focused on process improvement, community relations and social services. She holds a Bachelor’s Degree in Community Health, Health Planning and Administration from the University of Illinois Urbana-Champaign and a Master’s Degree in Economics and Policy Analysis from DePaul University.

Susan Russo

Susan Russo

Susan Russo, JD, MHA, is the Chief of Standards & Compliance at Community Bridges, Inc. Susan leads CBI’s strategic efforts to ensure an organization-wide framework that tracks quality of service delivery, compliance, accreditation, licensure, business insurance, and credentialing of team members. In addition to her work at CBI, Susan serves as the Board Secretary for the Arizona Society of Healthcare Attorneys, and she teaches classes on healthcare compliance at the Sandra Day O’Connor College of Law at Arizona State University.

Prior to joining CBI, Susan was Deputy General Counsel at the Arizona Health Care Cost Containment System (AHCCCS), Arizona’s state Medicaid agency. Susan has also been a compliance consultant in healthcare payer disputes and investigations and clerked on the Arizona Court of Appeals.

Dr. Annette Lusko

Dr. Annette Lusko

Annette Lusko, DO, CBI’s Chief Medical Officer, joined the organization in 2017. Dr. Lusko graduated from Midwestern University with a B.S. in Biomedical Science, then continued her medical education at Midwestern University AZCOM and graduated from medical school in 2012. As a primary care physician, Dr. Lusko became profoundly aware of how addiction and mental health were aspects of medicine that could not be just addressed by a primary care office. While working at a Federally Qualified Health Center in Apache Junction, Dr. Lusko began the first FQHC grant funded Medication Assisted Treatment Program.

Dr. Lusko has given talks on Medication Assisted Treatment through Honor Health as well as the American College of Physician of Arizona. She was named Associate Program Director for Arizona’s first Addiction Medicine Fellowship through Honor Health and Community Bridges. With CBI, she is looking forward to continuing to teach and learn about addiction to provide the best possible care for her patients and the community.

Ramon Dominguez

Ramon Dominguez

Ramon Dominguez, MBA, joined CBI in 2018. Today, he oversees the financial operations and general ledger, and advises on corporate strategy, business and financial decisions.

Prior to joining CBI, Ramon had a variety of leadership roles at Mercy Maricopa Integrated Care, Magellan Health Services, Cigna and Mercer. With a career that spans more than three decades in the healthcare industry, Ramon is a respected and results-oriented finance executive whose mission is to leverage highly refined analytics to contribute to the operational and financial success of the organization.

Ramon holds a Bachelor’s Degree in Accounting from Arizona State University and a Master’s Degree in Business Administration from the University of Washington.

Brenda Benage

Brenda Benage

Brenda Benage, MS, oversees credentialing, claims, billing, eligibility and enrollment, and administrative aspects responsibilities for CBI’s practitioners.

Prior to joining CBI in 2015, she held a variety of leadership roles in psychiatric crisis facilities and managed care organizations, including ValueOptions and Magellan Health Services of Arizona.

Brenda’s areas of expertise include crisis services operations, call center operations, network management and development, claims resolution, credentialing, and medical management. She also has several years of experience in navigating complex systems and using technology to achieve company goals. Brenda holds a Master’s Degree in Counseling from Indiana University.

Emily Koch

Emily Koch

Emily Koch began her career with CBI in 2016 as a Registered Nurse (RN manager) until becoming CBI’s Director of Clinical Services in 2017. CBI’s Chief Nursing Officer remains passionate about the work she does in the behavioral healthcare industry. Emily has worked in the field for more than 10 years, developing measurable performance improvement plans to promote quality patient care. She currently works with a population of patients who are in need of crisis and inpatient services and is responsible for leading her team to incredible outcomes.

Emily received an Associate of Applied Science from Yavapai College and a Bachelor’s Degree in Nursing from the University of South Alabama.

Jamie Pothast

Jamie Pothast

Jamie Pothast, LAC, has years of experience providing oversite to crisis programs throughout the state of Arizona. She oversees all CBI crisis and inpatient programs in Central and Southern Arizona, which include both involuntary and voluntary facilities.

Jamie began her career at CBI in 2009 as an outpatient counselor. She then served as a Utilization Management Director, the Senior Director of Crisis Services prior to her role as Vice President of Crisis Services. She holds a Bachelor’s Degree in psychology from Western Illinois University, and a Master’s Degree in Mental Health Counseling from Argosy University.

Abigail Harnden

Abigail Harnden

Abigail Harnden, MBA, oversees Human Resources, Workforce Development, Payroll & Benefits, Internships, and some training functions. Abigail joined CBI in June of 2021 and brings over 20 years of Human Resources experience, including HR healthcare experience. Abigail and team are focused on improving the services they provide to our employees, hoping to make CBI an employer of choice in Arizona.

Abigail holds a bachelor’s degree in fine arts and a Masters in Business Administration from the University of South Florida.

Dana Neves

Dana Neves

Dana Neves began her career at CBI in 2006 as the Director of Support Services. She leads the organization’s systems support, helpdesk administration, and training efforts. Driven by her passions for working as a woman in the healthcare IT space, Dana ensures accurate and timely technical support, problem resolution, oversight, reporting, and technical guidance.

Dana earned a Bachelor’s Degree in Technology Management, Information Technology from Northern Arizona University.